Frequently Asked Questions

Please read our FAQ before sending us a message.

My Account

How do I create an account?

By creating an account you’ll gain insider access to new product launches, exclusive shopping offers, order history, and much more. Start here.

Why doesn't the system recognize my email when I try to log in to my account?

If you receive a message that your email address is not valid in our system, this means that you do not yet have an account online. This is possible even if you’ve placed orders or received our email newsletters in the past. Creating an account online is optional. If you’d like to create an account, start here.

How do I recover my password?

Don’t worry, if you have an active account and your email is recognized in our system, you can request your password by navigating to the My Account page, and then clicking on the “Lost your password” link located under the “My Account” section.

How do I update my account information?

You can update your account information by clicking here.

How do I subscribe to Flaunt Medica emails?

To receive special offers and exclusive tips and content on the science of aging beautifully, subscribe to our newsletter by either entering your email in the footer below “SUBSCRIBE NOW”, or in your My Account profile.

How do I unsubscribe from Flaunt Medica emails?

To unsubscribe from our email newsletter, simply click the unsubscribe link at the bottom of any Flaunt Medica email.

To see a full list of FAQS please click here.

Send us an email